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Written by a patient
25th October 2018


Upon arrival at the unit I was received quickly and directed to the appropriate area. The form-filling was completed quickly and the member of the team, Dennis, was very humourous and made me feel at ease. I was advised I could have the throat spray and sedation, which I accepted. This made the procedure very comfortable - as opposed to having the procedure without either of these. The duration of the procedure lasted approximately 15 minutes and then 45 minutes in recovery because of the sedation. Having had 5 procedures over a period of 6 years, 4 with the spray only, I consider the spray plus sedation to be the most comfortable by far - no gagging/wretching - I would recommend this option to anybody undergoing the same procedure.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff