Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2019-06-12 Person 4 5 0

I was admitted onto G9 after having been assessed in the React and Day Care unit needing attention to a clotted fistula and subsequently dialysis. Because I have a long standing active ileostomy, I was worried sick that it would cause problems in the shared 4 bed ward, being a long way away from a suitable sink and toilet facilities. As it was I had to depend on a nurse to help me on a couple of occasions to empty the contents into a male urinal which resulted in an embarrassing smell and some mess and residual soiling of the bag and clip leaving me feeling dirty. I had previously arranged to pay for a bed on G5 with the approval of the surgical team, where I would have the use of a wash basin and toilet but because of problems with the surgery needing further intervention I was moved to G9 in a shared ward. I do understand very well the problems of fulfilling specialised treatment on a private ward but I believe that a single room with a washbasin close to hand and a commode would have been a good compromise and was wondering whether this could be arranged in the future to ensure some privacy and more dignity. Sorry about the long rambling nature of this communication but hope you don’t mind my having explained the situation to you as I feel very strongly about this. Thank you.