Share review of Queen Alexandra Hospital
Queen Alexandra Hospital
2020-03-11
Person
5
5
0
Written by a patient
11th March 2020
The service I received this morning in the Endoscopy department was excellent. ALL members of staff that I interracted with were polite and courteous. The department ran very smoothly despite having unexpected room closures. Staff were apologetic even though the closures were beyond their control.
The team in the Colonoscopy department were very kind and reassuring. They put me at my ease straight away, with some fun and laughter too (Cecilia). Kirsty (Nurse Endoscopist) and her team kept me relaxed and informed at all times.
My time spent in the recovery room was once again friendly and informative.
Well done The Endoscopy department this is obviously a well run department and is an exemplar of how the NHS should be.