Share review of Queen Alexandra Hospital
Queen Alexandra Hospital
2018-04-17
Person
3
5
0
Written by a patient
17th April 2018
Pre op assessment - administration
Letter 1 dated 10th April for appointment 18th April - operation on 19th April
Letter 2 dated 10th April for appointment 13th April at 10am
Both letters were received after mid day on 13th April so impossible to get to appointment from The Isle of Wight
Please note that letter 2 was posted First Class - however that does not mean that next day delivery is guaranteed especially in rural areas where we no longer receive daily postal deliveries
I would suggest a telephone call be made when letter dates and appointment dates are within 5 days of each other. The re-booking of another appointment was completed effectively