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19th June 2024


Compassion, kindness & humanity of staff. Cleanliness of the whole clinic. Activities offered to patients. information given to families, especially from the family champions

Suggested improvements
Take better care of the clothes when they go to the laundry - clothes are lost far too frequently. The patient finance system should produce statements regularly for family/carers.

Experience
Dignity/Respect
hey_feel_involved
Information
Staff
Kindness
Listened to
Queries answered
Support