Glasgow Royal Infirmary

Glasgow Royal Infirmary 2022-06-22 Person 5 5 0

Last week i was seen at the QE with cardiac problem during which time i waited to see a doctor for 9 hours to cut a long story short i was sent to Glasgow Royal Infirmary today for a Cardiac Perfusion Test Nuclear Medicine Department. Firstly i was met by a chap called Robin who then introduced me to his colleague called Alan. They were such highly professional staff and 2 of the nicest people I've ever met . Right from the start Robin with his banter put me at ease told me every step of the way what would happen and Alan what a delightful person he did the Perfusion Scan. Ive to return for part 2 tomorrow and i will have my mind at rest knowing I'm in capable hands. I trained here in the 60s and we were renowned all over the world so it gives me much pleasure to boast and tell everyone how good it still is. The receptionist was a nice cheerful person who actually spoke. So to Batman and Robin 10/10

Glasgow Royal Infirmary 2022-05-25 Person 2 5 0

Arrived A&E following head trauma after following downstairs. No head restraints applied, sat in a chair for approx 1 hour, then in cubicle head restraint then applied. Assessment done re if I had any broken bones, head injury not checked. No buzzer provided to call nurse, had to wait until one passed to ask for bedpan. Waited for CT scan for several hours. This was carried out eventually, another hour passed before results given. Then and only then was my head injury looked at, I know that as when restraints removed doctor remarked about the pad applied by ambulance staff. This was approximately 6hours after admission. Wound then cleaned, doctor was to glue this but it did require stitching. I felt the wound should have been attended to much sooner and as I walked from ambulance and sat in a chair for sometime, what was the point of then applying head restraints.

Glasgow Royal Infirmary 2022-04-25 Person 4 5 0

My husband was an emergency admission to Glasgow Royal he was kept In acute assessment for 2 days which wasn’t a problem as he was comfortable enough and was seen by appropriate doctors regarding his problem , he was transferred to ward 50 and after a couple of hours sent to ward 29 , I called ward 50 and asked why he was put there I was told this was because it was Covid free I thought well that’s good as he was just getting over Covid ,however my husband was never seen by a respiratory consultant the whole time he was in this ward it turns out this was a geriatric ward and yes my husband does come into this age however he was not admitted because of this he has severe COPD and was struggling he should have been in a respiratory ward or he should have been treated by one of these consultants while in this ward 29 , but learned they where not notified he was there ,, on the following Monday a geriatric cons came into ward 29 and discharged my husband I called up to collect him and could not believe the way he was he was pushed up to me in a wheelchair hanging forward had lost a terrible amount of weight. , I asked to talk with a doctor who came forward I asked several questions about his care and follow up I was not given one answer it was wouldn’t like to say or don’t know ,his follow up was a dietitian , he could not walk , this ward is freezing cold and the food disgusting which of course the staff can’t help this ,after 36 hours at home he was another emergency admission spent couple days in acute assessment then put to ward 53 I went up straight away to talk with the ward doctor expressing I did not want him transferred into ward 29 he assured me this would not happen eventually he was transferred into ward 24 all the staff and consultants where wonderful and nursed my husband back to life yes he has a long way to go wee know ,he actually walked out of this ward 10 days later I would like to thank Dr Cotton and all the other doctors nursing staff cleaners domestics in this wonderful ward 24 , you all deserve a medal and are doing a wonderful job that other people could learn from

Glasgow Royal Infirmary 2022-01-21 Person 5 5 0

Well done to Dr Elaine and Nurse Samantha excellent service for my broken and injured back - thank you

Glasgow Royal Infirmary 2021-12-27 Person 1 5 0

On December 24, 2021 around 1am I went to the emergency room for a stomach problem that almost killed me. The nurses brought me to a room to take a urine sample around 30 mins later and leave me in the room until 5 am without assistance when I called her to ask them for the doctor they told me that the wait is long and that I shouldn't press the emergency button, and that I had to wait in a really rude tone. I was in pain and I was tired of waiting and that's how I left the hospital without seeing a doctor or knowing the results of my urine sample. This establishment is the worst cathastrophe in the city of Glasgow and some nurses are not nice to people of color like me. We must review the care of patients who come to the emergency room. One can die there without assistance.

Glasgow Royal Infirmary 2021-06-24 Person 1 5 0

I have suffered from PTSD since my partner was treated here. He ended up with paranoia. There was very little that was positive. No cups Food not available No blankets Air conditioning did not work Partner not cares for Bed soaking Aggressive staff particularly ancillary staff

Glasgow Royal Infirmary 2021-05-01 Person 1 5 0

Absolute shambles!! Rude staff especially the young staff! . Making up things when I said she was being rude can I speak to someone else she brought over a doctor and said I was being rude to her! Joanna is her name and I have seen her acouole of times at a&e and always deorable behaviour and no empathy or care for patients or Thier illness! I have several medical conditions and have been having strange symptoms along with heart rythem problem and was taken to a&e by ambulance this girl was assigned to my bed and was making up all-sorts just so she could get out of working! Lazy and rude! I ended up taking the ECG stickers off me and walking out and when I walked out to the reception to wait on a taxi they followed me out along with the girls mentioned.. can't even call that's nurse! Trying to intimidate me and provoke me telling me to wait outside and I had to ask them to leave me alone! Worst hospital in all of Scotland! Joanna and Mel they all themselves and always wondering around together in a&e department and use a Dr Williamson to get out of work and making up stories like little girls! I have serious health complications and was taken in by ambulance but to be treated like that is a complete joke and shambles of this system and putting rude uncaring people to work here is negligent!!!! Absolutely shocking!!!!

Glasgow Royal Infirmary 2021-03-31 Person 5 5 0

I am a dialyses patient in ward 13/25 and the whole experience has been very reassuring. I started attending a year ago when I was very poorly and the care and compassion I was shown restored me to my former self. The most caring team I have ever had the pleasure to be associated with. Well done each and every one of you it is a pleasure to be in your company.

Glasgow Royal Infirmary 2021-01-05 Person 5 5 0

Thanks to all the doctors nurses for the compassion and care they gave to my father especially ward 26 and ward 5. Nothing was to much trouble to talk to me over the phone when I had worries about my dad ..I cant remember all the staff but I felt so much from them that made things easier for me to know that my dad was getting well looked after .

Glasgow Royal Infirmary 2020-12-18 Person 1 5 0

My husband was neglected in this hospital. He was unwashed and not shaved. His bed was damp with sweat as the air conditioning did not work. Sometimes there were no hot drinks as there no cups. Other times the food he ordered did not arrive. His care was very poor. Some members of staff were aggressive. The lifts did not work well. Blankets were not available. Information was hard to come by and inconsistent. My husband was so traumatised that he refused to be admitted for another procedure. It was an awful experience for both of us.