Share review of Danetre Hospital
Danetre Hospital
2022-12-20
Person
1
5
0
20th December 2022
Absolutely shocking being left to manage on my own without adequate meds when phoning the crisis team you get told to have a a cup of tea and a bath! Not good for someone struggling with life! I’m on my 4th psychiatrist in a year and I’m not any further forward than I was then! Completely let down by the service
Suggested improvements
Regular appointments with psychiatrists meeting face to face rather than diagnosing incorrectly over the phone!
Get more nurses with the same care and compassion as [name removed] the mental health nurse at Danetre medical practice!
And cut down wait times for appointments with professionals such as the adhd team I’m currently waiting for an assessment that will be 1 year to 18mths absolute joke!
8th March 2023
Response from Danetre Hospital
Thank you for taking the time to provide your feedback. We are very sorry that the communication has not been adequate. We would like to put it right. Please contact our confidential helpline (PALS) on 0800 917 8504 or pals@nhft.nhs.uk to resolve.