Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
[name removed] is fantastic supporting young people at Kingsley.
Treated holistically with great care. Always feel all her needs, and ous as parents are considered at all times, and treatment/advice is always discussed.
When using peer support I wasn't really sure what to expect, or even sure if I wanted to use the service. What I did find was two supportive and caring people in [name removed] and [name removed] who were there to listen and offer insight when needed. Their kindness and experience shone through and helped me verbalise things I almost wasn't even aware I wanted to get out in the open and talk about. I could not recommend their service and them in particular more as it brought me clarity in a very dark time.
Thank you for your comment et about the need for a dedicated room. This is really helpful as we are trying to get the hospital to agree to this. Best wishes, Hugh Jones, Patient experience manager.
My daughter was very reluctant and scared. The nurse appreciated my daughter’s feelings and also my wishes for her to have the vaccination and helped to make my daughter feel comfortable and encouraged her.
Thank you for your feedback. I have passed your comment to the clinic organiser. Best wishes, Hugh Jones, Patient Experience Manager
[name removed] was absolutely incredible,
The way she was with my child, the difference I have seen in him,
She will have a very special place in our lives for years to come and I will be forever thankful to her for teaching my son how to cope in difficult situations! I learnt alot myself too and can carry this through life with me.
She is a real credit to you and an asset to to the world.
Respectful polite nurse. Very competent
Thank you for your kind comment. I have passed your comment about the text message to the service manager. Best wishes, Hugh Jones, Patient Experience Manager
[name removed] went out of her way to get to know [name removed] before he started the group, to make him feel more comfortable.
Very well organized. Leaders were very approachable and cared. Activities enabled my daughter to try new things and socialize. Would highly recommend.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl