Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
I dont now
I dont now
Home visit to help with starting to breastfeed twins. [name removed] was beyond helpful, calm and patient with me and the babies, respected all of my decisions and continually checked in as to how I was feeling about certain elements and with the process.
I like receiving the befriending calls but feel a disconnect with my caller.
Lots of useful information received
Friendly service
Really pleased with how quickly [name removed] called called and was notified of when calls were being made and also with the bladder scan, really good service in that it could be done in Rachels home
Nothing everything was fine
Very knowledgeble
[name removed] and [name removed] were my peer support carer workers. They visited me at my home, which was where I felt comfortable and safe to share my thoughts and experiences and in turn receive incredible advice back, guidance, and understanding.
I can't fault them in any way, this is a great programme and something I was completely unaware of. I think its an excellent service.
[name removed] was the best person who assisted my daughter in getting the best support, and eventual diagnosis. I was lacking support from the health visiting team, who didn’t see my concerns of ASD with my daughter, and it made me feel concerned and unsupported.
I received a call from [name removed] to say she had noticed the concerns, has taken them on board and very quickly organised to meet me and my daughter. She immediately saw what I saw and became an advocate for my daughter. She visited preschool, made notes, observed her and prompted setting to act further. [name removed] supported me on the phone, and via email and eventually we received a diagnosis for my daughter - so we were right in the end, we did see differences in her in comparison to neurotypical children. We couldn’t have done this without [name removed].
Thank you for your kind words about Antonia, which I have passed on to her. I am, however, concerned about the initial response from the health visiting team, so have passed your concern to the service manager for comment. Best wishes, Hugh Jones, Patient experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl