Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
The health visitor we spoke with was very nice, gave good advice and listened to us
The nurse was very kind, friendly and put our anxious daughter an ease, she was so lovely
[name removed] was very sweet! And very funny and carmen was very sweet and welcoming
they r a great listeners
My daughter felt confident enough to attend here despite it being her first time at the corby meet. She is waiting for sessions at kettering youthworks but she felt desperate to see someone today. She's very grateful for the service and to be able to speak to a female too.
At the start of the Christmas holiday my family were entering what felt like a crisis with our son, who was receiving counselling via CAMHS. I called CAMHS consultation line for help. The response received was sensitive, and well considered and the consultant gave us information about further help available over the festive period. She also linked the consultation line call with our counsellor so that our counsellor was aware of the situation when they returned from their Christmas holiday. After speaking and receiving advice, I felt that we had a way forward to carry us over the next two weeks.
The only way to improve would be not to have to navigate two sets of 'pick the right number' with a bewildering number of options.
My 17 yr old daughter attended ngh clinic this afternoon, she was directed to go into toilets to take her swab and when she returned the clinic had been closed with all doors locked and lights off. She was locked in and obviously very stressed. This treatment is disgusting not mention dangerous considering the clinic was not opening till lunchtime the next day. Luckily she was spotted by a passer by who managed to get a staff member to unlock the doors. She also ended up taking her own swab to pathology so hopefully she will still get her results.
I couldn’t rate this more. With a child that has been in and out of hospital and anxiety surrounding this with the care he has received previously, the CATCH team were exceptional. I felt fully supported and with somewhere to turn should he have deteriorated. As a health care professional that can refer in to the CATCH team also, it has defiantly been an experience I would be keen to promote with my colleagues and patients I interact with. Thank you
[name removed] has been brilliant. She listens, very understanding and helps you to understand. Always felt better during and after speaking to her. I hope to pick up talking therapy with her in the future.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl