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29th December 2022

Excellent, thoughtful and individual care. Very patient focused clean and pleasant clinic. Digital exercise program really good and helpful.

Suggested improvements

Can take a long time to get through to the admin/appointments team on the phone.

9th January 2023

Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am glad we could help and thank you for your patience on the phone. I have passed your review to the service manager to check the phone system. Best wishes, Hugh Jones, Patient experience manager.

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Rating not given.

Spiritual understanding

Cultural needs

Experience