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Written by a family member
29th April 2016


My mother is 87 yrs old and has dementia. The staff were all very nice but unless we had asked questions and asked to see doctors, I fear that she would be in a much worse place. Everything took so long and I feel the 'duty of care' was missing. One morning we found her with no bedding on her and lying on wet sheets!! Communication between the staff is not good. The handover appears to be poor. One nurse didn't even know that my mother had dementia.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff