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18th October 2014


Staff were all very caring & attentive. They (the nurses in particular) have a difficult job but always make sure you are looked after and care is high quality. Improvements - the delays with theatre - appreciate it can get busy & need to cancel ops at late hour but can communication be improved so patient not left without food or water for such long time and the ward is aware of what's happening. Lack of beds also meant I was on wrong ward initially so I could have a bed but staff were not sure for my care as I was surgical.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff