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12th November 2014


- I greatly admire the enthusiasm and dedication of the staff. They were always keen to help and explain. - One or two of the junior staff, training, seemed rather ill-equipped to perform their tasks and did not have appropriate bedside manner. - Excellent food! - Excellent senior staff. - Annoying TV noise from side rooms. - One day I felt was wasted : everyone was busy but I went through 5 sets of pyjamas and the problem was not grasped. - Shower room by C : I slipped a bit coming out - mat? : Mould around grouting : Lack of hooks to hang things on : Is there any solution to always finding a pool of urine around the lavatory, on the floor?

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff