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Written by a patient
27th December 2020


Staff on phone only concerned about COVID and more concerned about whether I was gonna wear a mask to my appointment than my mental health. I am exempt from wearing a mask due to my problems ! I have waited 10 months for an appointment to review my medication and it still hasn’t happened. It’s disgusting that they are using this ‘virus’ as excuse to shove patients to one side when they need help

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff