Reviews
Reviews
Staff are very welcoming and friendly and make you feel comfortable always, from the receptionist to the nurse.
Chris was very kind, understanding and helpful
I called up needing to start the contraceptive pill. The girls I spoke to on reception and Chris who I saw was incredibly kind and respectful, plus I was helped quickly having everything sorted by the end of the day.
I visited the brook today to pick up the contraceptive pill that I was told about over the phone by a lovely woman called Susan she told me in detail everything about it and re assured me that they is more good effects of this pill than they is bad... this put my mind at ease and she made me feel really comfortable talking to her .
Amazing staff, all very helpful and made me feel at ease.
The lady who saw me (Collette) was so friendly and helpful! She made it a pleasant experience!
Amazing and helped me so much thank you!
The Brook has been an essential service for me during my time at university and beyond. The staff are always so friendly and compassionate. For someone who was naive and unsure, they provide all the information and advice to help me keep myself safe and healthy, without judgement.
The Brook is so necessary for young people in Liverpool as a safe place for them to go and disclose any information that they may not feel comfortable saying anywhere else. I now work in pastoral support for students, and I happily and confidently recommend The Brook to them as somewhere that will provide timely care and treatment, with as much respect and dignity as possible, with kind and compassionate staff. The environment is so clean and welcoming, while allowing privacy and personal treatment.
My experience here was good everyone was polite and friendly and they give me lots of advice and that helped a lot because I was scared at first.
I rang yesterday afternoon about changing contraception because I felt the pill I was on was really affecting my moods. The girls were so helpful and so lovely to chat to and they had everything sorted by that evening they got my down to lift my new prescription. Emma and Chris were so lovely