Share review of Brook Liverpool
Staff were very pleasant and helpful, keeping me up to date with current chances due to COVID. I was given a phone consultation rather than a walk in session due to COVID and all questions were explained as why they needed the answers and gave me full confidence in providing them truthful answers. Once I arrived the place was clean, tidy and well presented. I had to wait due to only nurse being on call but that was okay. Once I was with the nurse she was very friendly and approachable. Soothing to know that they care for us and want us protected. Julie made sure I knew what would happen if I didn’t take my pill and made sure it was her job to inform me that they are always there to call for help. I would prefer ringing up the brook rather than my doctors purely because of the attitude of the staff here are great and they are more approachable.