Reviews
Reviews
Totally sati
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The entire staff have been so caring, so sympathetic to my needs and so patient. Absolutely brilliant care.
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I was looked after very well by everyone. I could not have asked for better.
Was referred to BCH GP out of hours on 01/09/18 after phoning 111 concerned about my lip following dental surgery the day before. Dr Euwat was excellent, made me feel welcome and comfortable, listened to my concerns and referred me straight away to the appropriate team - which I’m seeing at the JR tomorrow as urgent referral was needed.
Just wanted to say thankyou to Lisa (111 calltaker) and the Nurse Practitioner (111) for sympathising with me and ensured I was seen by the right person and got an appointment within the hour at BCH and to Dr Euwat for treating me with dignity and respect.
Efficient, caring staff. Would be good if there was an x-ray machine here.
Thank you for your feedback. Currently we are only commissioned to serve as a First Aid Unit (FAU) [which are not required to provide X ray facilities]. Although there are X ray facilities on site, these are only commissioned to be open for a limited number of hours 4 days a week for GPs to refer their patients into. The radiographers are provided by the Oxford University Hospital’s Trust. Patients identified by the FAU clinician as needing can be directly referred to our sister minor injury units at Witney, Abingdon or Henley for x rays. In the long term the hope is that Bicester will become either a Minor injuries unit or an urgent care treatment centre, both of which would offer X ray facilities with the services provided on site. Currently there is no suggestion that this is forthcoming imminently. The local clinical commissioning group would provide the decision on this in the future.
Everything was good.
N/A.
Very polite and professional.