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22nd June 2022


The care was very good and I am very grateful. We did arrive 15 minutes before closing and it was mentioned a few times to both me and my family booking me in that they were closing soon. I did get it, but I also wasn’t wanting to need to come down either and did feel like My coming in was an annoyance to the staff working as things had been packed away. I do maintain though the care I received was great as I mentioned before I am entirely grateful and pleased to have the facility in town.

Suggested improvements
Use all of your doors. No point having doors if you don’t open them.

Experience
Dignity/Respect
Involvement
Information
Staff