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11th July 2024


I was greeted today by a very welcoming and humble receptionist called Kofi who was extremely helpful and reassuring regarding my visit today at the clinic extremely attentive! I was later seen by a lovely male nurse called Sunny who had great knowledge and helped me with treatment today (has also helped me in the past) he explained everything in through detail which is extremely rare to find and also had a very positive joyful approach which really made me feel comfortable as I do tend to get anxiety visiting clinics. Both members of staff have made my visit very easy and welcoming and cannot thank them enough for all their help today! Honestly one of the best members of staff with the NHS sector. THANK YOU.

Suggested improvements
N/A all was good

Experience
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse