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15th February 2024


**positive feedback incoming!** apologies for my spelling and grammar mistakes in advance…May I firstly begin and say that both of the nurses in Room no 16 were fantastic and certainly deserve a lot of credit to your team and the NHS. They made my consultation welcoming as well as fun - without coming across awkward. I felt instantly at ease. The tests were performed as required. I left the building with reassurance and a big smile as I was pescribed some tablets and literature discretely via email :-). Credit also goes out to both of the reception ladies on the front desk. Again, they understood that I work in the Emergency Servies and how hard it can be for us all to get time off due to our demanding shift hours and a slot was available which I took.

Suggested improvements
Nothing. Honestly nothing. Other than perhaps giving these guys a pay rise or promotion !

Experience
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse