The Island Surgery

Long Road, Central Canvey Primary Care Centre, Canvey Island, Essex, SS8 0JA Also known as: Dr Ana Linacero-Gracia 3 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
26th August 2024


I joined the island surgery may 2023 i have always been impressed with the service i have received. it is difficult to get an appointment but that seams to be everywhere right now i'm not sure why since covid has now become a norm in life. i have seen a lovely doctor at the surgery twice Dr Smita Iyer, she was through, attentive and i didnt feel rushed. i really felt like she actually cared and gave her time and attention to me. she followed through after the appointment as well. i would request to see her again. the online request when you have an issue is a massive bonus to the surgery, not all surgeries do this but i think it works incredibly well as sometimes you really don't need to take up and appointment.

Suggested improvements
being able to get appointments sooner than 2 weeks would be good, its a long time when your suffering.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th May 2024


A few weeks and months ago I’d really struggled trying to get appointments for my children when they were poorly and this made me feel like getting an appointment in future would be near on impossible. I was wrong, I did an e-consult for my son for a non urgent skin issue but the staff reviewed it straight away and within a few minutes I’d received a phone call from them and was asked to bring him in that morning. Check in is easy and the surgery is always clean. My son saw Dr Smita Iyer and I have to review this to sing her praises. She took lots of time and was so thorough with him. She explained everything well to me and showed me example photos. She was patient and kind to my sons at the appointment, and wrote everything down for me for his treatment. She’s a great Doctor.

Suggested improvements
On this occasion absolutely nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th March 2018


A really complete service I cannot fault it . Always ready to accept the latest technology run by truly compassionate and caring Doctors and staff, cannot help is not a word used .

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review The Island Surgery: http://iwgc.net/ejgj8