Reviews
The Reception Staff are always friendly and approachable and while appreciating there are obviously finite resources, in my experience they do their best to accommodate you - have seen them go out of their way, including getting through to a doctor to squeeze in the worried mother of a sick child. All the Doctors and Nurses, including the Diabetic Specialist Nurse, have always been first rate - our family has been using this Practice and its local predecessors for almost 50 years and never had a problem.
I had my asthma review and nurse phoebe was very attentive to every detail of my health and general well being.
They all listen.
Warm.
Friendly.
Understanding.
Efficient.
Thorough.
Nurse Phoebe conducted my small test and ensured I was more relaxed and comfortable than any previous practitioner.
I find it almost impossible to get an appointment. As someone who has a full time job and works in central London, I can only really do early or late appointments. If I call at 8am as soon as the practice opens (as I am told I can only book on the day), I regularly find that there is still nothing available for the end of the day - I am already at work by 8, the morning is no longer possible. I then ask about booking for the next day, to be told to ring back as I can only book on the day. In almost every case I have had to end up taking an early Saturday morning appointment.
I am now looking in to other local surgeries as this is just pointless if I cannot get to see a GP when I am ill.
Resources
Short link to review The Haling Park Partnership: http://iwgc.net/ejhpv