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Written by a patient
16th April 2016


I find it almost impossible to get an appointment. As someone who has a full time job and works in central London, I can only really do early or late appointments. If I call at 8am as soon as the practice opens (as I am told I can only book on the day), I regularly find that there is still nothing available for the end of the day - I am already at work by 8, the morning is no longer possible. I then ask about booking for the next day, to be told to ring back as I can only book on the day. In almost every case I have had to end up taking an early Saturday morning appointment. I am now looking in to other local surgeries as this is just pointless if I cannot get to see a GP when I am ill.

Recommend
Involvement
Cleanliness
Staff
Appointment