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Written by a patient
21st May 2016


Getting through on the phone at the correct time to speak to the correct person is really complicated as are all the options that you have to listen to on the phone. Getting an appointment is really difficult unless you are an absolute emergency which has to be proved to reception beyond all doubt before you can see someone. For a routine appointment the waiting time is ridiculous especially if you want to see a particular doctor. Also there are too many part-time doctors in the practice which makes seeing one particular doctor almost impossible and continuity of care a rarity.

Recommend
Involvement
Cleanliness
Staff
Appointment