Share review of St Andrews Medical Practice
St Andrews Medical Practice
2019-04-01
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5
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Written by a patient
1st April 2019
The receptionistis are very unprofessional. I have seen them being very rude to other patients and to me too. Especially, Lorraine Williams is one of the rudest and demanding receptionist there. She has refused in the past to talk and serve me.
Also, there were several times that for booking an appointment on the phone the receptionists ask questions, treat you and make decisions like they are doctors.
It is a shame that the receptionistis are so unprofessional while the Doctors and nurses are lovely - it is clear that they really care about you and try to find the best treatment and advice for you.