Ripley Medical Centre

Ripley Medical Centre 2015-01-16 Person 4 5 0

Very excellent care.

Ripley Medical Centre 2015-01-16 Person 2 5 0

Doctors are brilliant, however the phone system and some of the nursing receptionist are very unprofessional. I am a radiographer and think it is awful how long you wait on the phone making it impossible to get an appointment. They never apoligese for keeping you waiting either, I have been on hold 8 minutes and then the phone goes dead. It is also unacceptable to answer the phone saying please hod without even asking if its an emergency or even a quick query - you can then hear the receptionist talking to pts - which is breaching their confidentiality, I have also heard them laughing - as they forget you on the phone. It is a disgrace to the NHS.

Ripley Medical Centre 2015-01-16 Person 3 5 0

Making appointment could be improved, having to wait in a que to book a appointment.

Ripley Medical Centre 2015-01-16 Person 5 5 0

Just good communication clear re-assurance. Some really good help at all times. Pity when not enough doctors available- could locums or menu doctors please clarify where prescription go to- sorted belt went to boolsh.

Ripley Medical Centre 2015-01-04 Person 4 5 0

Listened to what I had to say and was helpful.