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Parchmore Medical Centre
2016-08-31
Person
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5
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Written by a patient
31st August 2016
When I returned from holiday beginning of June, I developed severe tonsillitis, swollen glands and felt very unwell. I rang on the Monday at 8am - engaged tried 6 times and eventually I got through to a machine and was 21 in the queue which kept me holding on for over an hour!!!
When I eventually spoke to a receptionist, I was told "it was just a virus"!! When did a receptionist become a doctor. Also all the bookings were full. The Tuesday was a repeat of Monday and I eventually went to the walk-in-center having been taken by my neighbor who was very concerned about my condition. There I was treated with respect and my symptoms were not dismissed by a receptionist!!