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10th June 2022


Issue with medication, zero flexibility from staff, told prescription has been sent to pharmacy for collection, only for the pharmacy to say they haven’t received it, back to the doctors to be told oh it’ll be done the start of next week. So now I get to enjoy that sweet sweet debilitating pain.

Suggested improvements
Listen, be human, understand that things in life happen outside of peoples control, like for instance when someone you trust steals meds without your knowledge only to be told “kEeP tHeM SeCUrE” they were “secure” in the medicine cupboard, made staff aware of this was fobbed off.

Experience
Involvement
Cleanliness
Staff
Appointment