Mocketts Wood Surgery
Mocketts Wood House, Hopeville Avenue, St Peter's, Broadstairs, Kent England, CT10 2TR 3,965 reviewsReviews
I have been a patient at this surgery since 1985. Fortunately, I do not have to use it often but when I do, I find the quality of care to be excellent.
My elderly parents, aged 87 and 89, are also registered with this practice and they receive very considerate and appropriate treatment. There is a co-ordinator who provides the link with other agencies caring for the elderly and this is extremely useful.
All the doctors are helpful, considerate and willing to take time. The walk in clinics on Mondays and Fridays are very helpful as otherwise appointments can be a long time away. the receptionists and other staff are always polite and try to help yoy to the best of their ability,
Surgery Reception is friendly and helpful. Have known all the Doctors for a long time and I am happy to see any of them for an appointment. Have also had great service and care from the practice nurses and Nurse Practitioner. The walk-in clinics are a great idea.
My husband was seen urgently when presenting as an emergency and his access to hospital treatment was given priority.
I would like the 6 monthly automatic on-line prescription service a bit tighter as I now have a cupboard full of drugs. All delivered in separate bits and pieces and at separate times with each month far too close to the previous month. Perhaps I should change my designated chemist.
An excellent surgery. Since the arrival of Dr Reddy & Dr Kanamuru ( Sree ) numerous improvements have been made to the back room processes and services resulting in a very efficient health treatment environment. A web site has been introduced offering patients on-line access to medical records, repeat prescriptions, appointments ( very useful ) and a multitude of medical advice. All members of the team are friendly, courteous and find the time to ensure your medical needs are met. I would also like to thank Dr Marshall for looking after the health of my family for as long as I can remember.
Excellent in all aspects i.e. knowledge, care, helpfulness and friendliness are offered by the doctors, nursing and reception staff - nothing is too much trouble. An outstanding and highly professional surgery offering a tremendous service.
Mocketts Wood Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Mocketts Wood Surgery: http://iwgc.net/eb8us