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Written by a patient
3rd March 2016


Changed Dr due to poor care and missed diagnosis. Involved CCG and CQC as practice was not hearing my concerns. Only when these organisations became involed did anything happen. Changed from Dr Zacharan to Dr Egan. Due to health issues had to move to be near family for help and changed practice. A specialist referral to an orthopedic consultant that should have been sent by Dr Egan didn't happen, delaying treatment for debilitating condition. I now have to start again with new Dr. My experience has also been around poor communication between the practice and myself, and internal communication within the practice has also been poor on on occasions

Recommend
Involvement
Cleanliness
Staff
Appointment