Fern House Surgery
125-129 Newland Street, Witham, Essex, England, CM8 1BH Also known as: Fern House 131 reviewsReviews
The surgery always is very helpful and thorough, phone lines are busy but you get a great service.
It is too difficult to get an appointment. It is not always the receptionists fault as I believe the surgery is over subscribed. However when you need a doctor to see you you don’t want to be hanging on the phone at number 29 to get there to be told there is no appointments and to call back. Elderly people wouldn’t manage this.
Staff are very friendly and professional, they always listen to me and deliver the best patient care, I feel very lucky be a patient with this surgery and they always give me the best advise, thank you
The recently introduced "queueing" phone system is a vast improvement on the previous system and although a call can take 20, 30, 40 or more minutes to be answered at least we know we will eventually get through, or request a return call.
I have recently been very impressed by the service given by receptionists at the surgery in arranging appointments and also phoning me to ask me to make appointments to follow up blood test results - thank you.
I have been with Fern hose surgery for forty years. During which time I have seen many Doctors, Nurses and the Pharmacy. All of whom have been and are excellent. The whole practice is very well organised and very efficient.
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Short link to review Fern House Surgery: http://iwgc.net/eb8ru