Fern House Surgery
125-129 Newland Street, Witham, Essex, England, CM8 1BH Also known as: Fern House 131 reviewsReviews
I, and my family, have been seen in this Surgery for the last thirty years. Allthough with the years to get an appointment has getting harder I wouldn't want to go anywhere else. Staff are always helpful and my current Doctor (Dr. A Mayet) is the best I have ever had.
The organisation is terrible in terms of making an appointment and trying to get though on the telephone to make such appointment is hopeless, it takes days just to make an appointment and weeks to see a doctor. Not the receptionists fault - down to the practice manage.
The receptionists do a great job in helping with appointments and make you feel like a person.
The dispensary staff are always helpful and nothing is too much bother for them when dealing with my prescriptions. really like the repeat ordering option by email.
.
Once you get through to someone on the phone to arrange an appointment, they are extremely friendly and helpful. They have numerous Dr's which is great so you can generally be seen the same day. The surgery is extremely busy but the reception staff are always smiling and efficient. The pharmacy staff (great that it is on the premises) are fantastic and if you are unsure of your medication, will take the time to explain it to you. If they don't have it, they go to great lengths to make sure they source it for you in a timely manner.
Resources
Short link to review Fern House Surgery: http://iwgc.net/eb8ru