Broadstairs Medical Practice

Broadstairs Medical Practice 2021-09-02 Person 0 5 0

My husband died with undiagnosed pancreatic cancer because he could not bear the thought of having to run the gauntlet of the rude , intrusive questioning by the reception staff at this practice. They are appalling.

Sack the business manager and all the reception staff

Broadstairs Medical Practice 2021-07-17 Person 1 5 0

The receptionist are very rude, they always argue with you about an appointment they don’t let you speak or see the doctors, they try and offer out medication even though their not medically trained. Want to know every detail on why your calling and won’t accept a small brief of why. The surgery has gone so down hill your not even allowed a phone consultation only the receptionists emailing the doctor and telling you to go to the chemist. It is a waste of public money

New receptionists with compassion and no attitude. And allow the public to actually see and speak to the doctors

Broadstairs Medical Practice 2021-04-13 Person 5 5 0

My husband and I were patients for five years and both received excellent care. The receptionists were always polite and helpful. Dr Quershi and her colleagues dealt with my many issues quickly and efficiently. It was great to have that feeling of security. I can’t thank you all enough. Sarah Hughes

I don’t think there was anything ! Keep it up

Broadstairs Medical Practice 2020-07-10 Person 0 5 0

Had tonsillitis before lockdown and the receptionist would not give me an appointment. Ended up waking into Estury View. Caught tonsillitis again and filled in an econsult form, stating I was allergic to penicillin, so the Dr prescribed me penicillin!! Have still got a sore throat in fact the pain is worse and I have been told because I have recently moved, as in last week, I have to discuss my issue with my new Dr, which I don’t have yet. The practice is a complete waste of time!

Broadstairs Medical Practice 2020-06-29 Person 5 5 0

Excellent service received. I had to self isolate during the recent “lockdown “and was feeling unwell., so I logged on to the website and filled in the detailed questionnaire, I sent the email quite late in the evening. The following morning at 09:30 I received a phone call from a receptionist to inform me that a prescription had been sent to my local chemist and advice was also given re collection if needed. (I could not submit this review without completing the section re was the surgery clean. Therefore I presumed that it was in keeping with the excellent standard of service!)