Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviewsReviews
Great service provided by reception and medical staff alike. Caring and responsive attention and friendly approach.
I had an ear problem. Phoned reception who arranged for a nurse to see me later the same day. She advised I needed medication and would arrange for a prescription to be available later the same day and call me to to advise as soon as it was ready for collection.
Excellent service couldn't ask for more and the ear infection is clearing up nicely.
Thanks so much for your feedback, which is brilliant to read! I am very pleased that the team were able to assist you and that you are feeling better. It's always great to hear from our patients and a boost to our morale to know when we are getting it right. Thanks again for your review. Kindest regards - Emmy Butcher, Managing Partner
I used the DrLink app for the first time and found it clear and easy to understand . I was informed via the app that I needed an appointment within 24 hours and that it would make one for me . After about 3 hours I hadn’t heard so contacted the surgery . The receptionist was lovely but said that I had to book via the app. When I explained that I had, she then apologised and booked me an appointment for the same day .
Even though there was a 45 min delay for my appointment , the nurse was thorough and kind .
However , the outcome of my appointment is that I need to see a GP and have blood tests . These have been booked in over the next 2 weeks , but it seems that the APP is a bit pointless at the minute as I had to ring to make an appointment anyway and I still need to see a GP.
Service at the surgery was excellent as usual.
Polite, considerate, helpful.
Had injections Nurse Pip was fab thank you
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s