Share review of Beversbrook Medical Centre
Beversbrook Medical Centre
2017-10-10
Person
4
5
0
Written by a patient
10th October 2017
I phoned at 8.30am today and asked to speak to someone to get advice. I was offered an appointment at 9.10. This is quite unusual as the surgery is very busy. Patients who have urgent needs are offered an appointment as quickly as possible but patients with less urgent requirements often have to wait quite some time to be seen at the surgery. I think that a two week wait to see a particular doctor is not good. When there are no available appointments a doctor will call back to discuss symptoms and offer solutions.
However, all of the staff and doctors are always professional, approachable and helpful. They listen carefully and then offer sound advice or they are happy to suggest other professionals who can help.