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Written by a patient
14th August 2018


If you can get an appointment the surgery and staff are great but it’s almost important to get in. Today for instance at 11.14am it took me 11 calls before I could get through and then having pressed the appointments button I was on hold for 19 mins to be told the first appointment was 3rd September, I would have to ring in the morning and anyone who is at this surgery knows you can’t get through and when you do normally after about 40 calls all the appointments have gone. Would I recommend NO, not until they sort appointments out, you can book online 1st appointment is 10th September

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff