Share review of Alvaston Medical Centre
when you get an appointment the care is good.
The online system is great for ordering repeat prescriptions as it stops the years of errors by the Admin staff on my medication.
The online system is dire for getting appointments as most of the time there are only appointments for the Nurse Practitioner. The Surgery really hasnt embraced this technology and moved with the times. Many patients work and need to be at work so cant spend vast amounts of time trying to get appointments by phone. When you are offered an appointment by phone you are typically only offered the next slot!
If the Surgery Management read this please embrace the online system it would make your patients lives alot easier and its patients that effectively fund your jobs via the NHS!