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Mr Paul Thiruchelvam 2022-02-12 Person 5 5 0

Feedback for treatment Mr Thiruchelvam I have the highest regard for Mr Thiruchelvam. From the moment I met him at Charing Cross hospital after the follow up from the NHS screening and biopsy and then transferring to the private health system, I feel fortunate I was put under his care. Mr Thiruchelvam is just fantastic. His approach is clear, direct and he has a very inclusive manner. His empathy and kindness made me feel I was in safe hands at all times. Meeting all of the team and talking to everyone involved at an early stage gave me second to non care. Daniel Leff Mr Thiruchelvam’s colleague Showed the same qualities in his approach. He was direct, kind and clear. I am grateful to have had the benefit of his experience and quality of care. I feel fortunate that he was able to be a part of Mr Thiruchelvam’s team caring for me. It was also reassuring to have the opportunity to speak to Dr Cleator the Oncologist before the op which helped give an insight to the treatment and care after the operation. Again this was clear, direct and reassuring. I appreciated the opportunity to speak sooner about the journey beyond the op. I also had a follow up call with Dr Cleator after the op where she talked through everything in more detail. Having had the previous discussion had helped me to be more prepared for the next stage of treatment which otherwise may have not have been as obvious if Mr Thiruchelvam had not pre arranged the consultation pre op. Dr Brown gave insight into pain relief. Having the opportunity to discuss pain management and how the pain can effect you at a later date after the operation. This was insightful and I was able to ask questions and feel better equipped in making decisions for myself that work for me depending on the pain threshold in the expected range. Again Dr Browns manner and approach was direct, clear and warm. Amelia Cook breast unit manager has been a constant presence and support. She has called me regularly to make sure I am okay and if I have any concerns. She is very reassuring and there for any worries and questions. Amelia has a very immediate, caring and patient approach. She is just lovely, professional and warm. I was able to see Amelia after the op which was reassuring to have the continuity seeing the same person. On the day of the op I was pretty afraid when I arrived at the hospital. The reception staff were very welcoming and attentive. The nurses we’re efficient and warm. When seeing Mr Thiruchelvam before the op made me feel calm, safe and confident that I was in the best hands. Daniel Leff visited me too and made me feel secure and cared for. Dr Chris Mullington the anaesthetist was just lovely. He explained what would happen before the op and visited me after to discuss pain control. Again reassuring, clear and kind. All of the nurses, senior nurses, the physiotherapist and non medical staff at King Edward VII hospital were caring and kind. Also to mention the nurse at the COVID screening and pre assessments before the op. She was very efficient and carful when taking the blood samples. It is quite tricky finding the veins in my arm which I mentioned had happened before, she was very attentive and precise and successful the first time. I would also like to mention the PA’s… Michelle for Mr Thiruchelvam was efficient, friendly and helpful. Nina for Mr Leff Mell for Dr Cleator Amanda for Mr Brown All very warm, friendly, efficient and helpful. From the pre op meetings to the day of the operation and follow up meetings after the op, I felt involved and have had everything clearly explained. I think Mr Thiruchelvam has set up a great team of people. With his knowledge, experience, empathy and overview, he has created the best care anyone could wish for. I think he is a very special person with far reaching care beyond his medical acumen. I feel incredibly fortunate to have Mr Thiruchelvam as my consultant and under his care. I am in awe and extremely thankful to have had such amazing care from a brilliant team. Thank you for training and gaining years of experience to help prolong the lives of people affected by cancer.