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Written by a NHS patient
4th July 2021


Mr.Phadnis has done a wonderful job on an elbow replacement for our son, Michael. Michael had had three operations (Tunbridge Wells and Brighton) when he was referred to Mr. Phadnis. When Mr. Phadnis decided Michael needed an elbow replacement he transferred him to Haywards Heath and arranged it so that we could be with him over the Christmas period (Michael lives on his own). Newick House ,Haywards Heath was like a 5 star hotel and the staff were wonderful. His care and treatment was exceptional. Michael lives on his own in Tunbridge Wells but had to stay with us in Torquay, when he was discharged from hospital, until he could use his arm. When he was ready to return home, "LOCKDOWN" occurred. This meant he had to stay in Torquay with us. Two appointments were made for Michael to see Mr. Phadnis but they had to be re-arranged because of Covid. Mr. Phadnis was in communication with us several times during this period. He showed genuine concern for both Michael and us. Michael returned home on the 17th May, when "LOCKDOWN" was eased and Mr. Phadnis saw him on July 1st. Additionally Michael has mental issues (paranoid schizophrenia).Mr. Phadnis has had a profound effect on Michael. Clearly he has done a wonderful job on his elbow and significantly he has had a positive effect on Michael's mental health and well being. Michael has settled down far better than we anticipated on his return home and we are of the opinion that this is partly due to the confidence he has in Mr. Phadnis. Any accolade we give Mr. Phadnis falls short of the praise he deserves. He is an exceptional human being. He is a very caring person who wants the best for Michael and also for Shirley and me. We consider ourselves fortunate that Mr. Phadnis is Michael's consultant. Norman and Shirley Owen

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