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Mr Ioannis Polyzois 2019-10-03 Person 5 5 0

Mr Polyzois who was my consultant, was very present by listening to my issues on my shoulder and explain clearly what needed to be done. Mr Polyzois came before and after the surgery to see me first to see if I had any questions before the operation and after to explain how successful the surgery went and gave the explanation of what he has done. As I never been operated before, I had to take his words. At the time, Mr Polyzois made it clear that I had to play my part by following the physio instructions as the surgery was 50% of the treatment and I had to do the other 50% with exercise given. During the weeks of recovery, Mr Polyzois was able to let me know if I was on track with my recovery which I needed as I was getting impatient with myself and not knowing if the pain afterwards was normal. Every time I left his office feeling positive. I can now confirm, the surgery was success as I fully recovered the movement of my arm/shoulder. BMI Runnymede hospital and Phisio were also amazing. Working in hospitality industry, i felt I was looked after like a customer as well as a patient.