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Written by a NHS patient
6th May 2023


On our first meeting, Mr Parkar built rapport with me quickly and put me at ease and created an environment of trust. This enabled me to fully explain the symptoms I was experiencing. He listened, asked clear and concise questions, repeated and clarified this information before then explaining in clear English with no medical jargon, what the issues were and how he would go about rectifying them. The whole process from start to finish was clearly explained to me. Mr Parkar answered all the questions I had without making me feel unknowledgeable or ‘talked down to’. He was reassuring and confident about the best course of action. On the day of the operation, he spoke to me again and explained the process to check and confirm my understanding. He also spoke to my family members directly after the operation to reassure them of the success of the procedure and my recovery. His communication throughout our interactions have always been clear and concise. On my final consultation, before being discharged from his care, Mr Parkar explained again the specific details of my surgery, and the steps he took. He advised that despite being a challenging procedure, he was pleased with the outcome. After the surgery, there were no complications with the healing of my knee wound. I would recommend Mr Parkar to others for his exceptional care

Recommend
Trust
Listening