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Written by a NHS patient
25th October 2022


When our son was diagnosed with kidney cancer he was 7 years old. It was a really traumatic time for him and us as a family. Our world was completely turned upside down. When we first met Jessica who told us about his cancer diagnosis, she really took her time to explain everything in detail so that we understood his diagnosis, the next steps and answered any questions we had. She stayed with us for as long as we needed and it was evident just how much she cared and wanted to help our son to get better. Throughout his treatment Jessica kept in contact with us, informing us of next steps along the way and any updates to his treatment plan. We really felt that we were in good hands. No question was silly and her help, guidance and support was invaluable to us throughout. Jessica was amazing with our son, who as well as having cancer, has also been diagnosed with Autism, which makes coming to hospital that little but harder for him. Jessica always reassures him and takes her time to talk to him and ask him questions. He doesn’t warm to many people outside of our family, but he has to her. Our son is now in remission but still sees Jessica every 3 months for a check up, which he looks forward to. He enjoys telling her some of his stories and letting her know how he has been getting on. She also remembers their conversations from his previous clinic appointment and talks to him about those to. In his own words, “Jessica is nice, good at her job and she looks after me very well.” Thank you for everything Jessica, you really helped us through a very traumatic time.

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