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Written by a carer
21st January 2019


We found Dr Ottayil provided a comprehensive consultation. As this appointment was for my 9 year old son he took the time initially to get to know him, put him at ease and check his understanding of why he was there. This really helped my son relax and therefore helped Dr Ottayil experience his symptoms. Whist there was lots to take in I was reassured that everything would follow in writing - this came two days later along with a fact sheet. It may have been helpful to have written the name of the condition down along with providing the fact sheet there and then. Thank you for your reassurance and helping my Son (simply) understand what his symptoms represent. As a family we have watched the weight lift from our Sons shoulders since this appointment.

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