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Written by a NHS patient
7th January 2022


Having first seen a clinician in September 2019 about my ongoing pain in my left shoulder I was subsequently diagnosed with moderate osteoarthritis and treatment was a steroid injection. This lasted one week, and they wanted to give me another one! At the start of lock-down, following a referral, I had a private consultation with a Rheumatologist, who when she looked at the x-ray said it wasn't moderate osteoarthritis but severe, there was no way that an injection would solve the problem, and would need a complete shoulder replacement. She recommended Cameron Hatrick and the NHS were happy to refer me to him for surgery. Unfortunately I first met Mr Hatrick at the Sussex County hospital on an extremely hot day in August 2020, when he was running at least an hour late, and I only saw him for about five minutes. Not a good first impression. My operation was cancelled in January 2021 for Covid, then in May when Mr Hatrick himself phoned me up the evening before to say that an essential piece of equipment needed for my operation was faulty, and they would try to get another before the morning. He himself then phoned again at least twice the next day to explain that they had found a replacement but it was in Newcastle, but he would personally try to get me re-booked at the earliest opportunity. His personal involvement was a big plus for me, and I did appreciate that. I eventually had the operation in June and it has been a resounding success and the scar is very neat. I have since been back for check ups at the Victoria hospital in Lewes, which is far more convenient than the Sussex County, and although I have only seen him once there, I did see him recently and I would happily recommend him to anyone else needing shoulder surgery in the future.

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