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Written by a NHS patient
16th August 2022


I have been beyond impressed with PUK. The Drs and titration nurses provide an excellent level of care and I felt well taken care of and informed every step of the way. It was always clear that they had my best interests at heart. My titration nurse Justine is an absolute star. Always quick to respond and read through my sometimes lengthy feedback about how my medication was affecting me. Quick to provide actionable solutions that kept me safe and healthy. When I first got my diagnosis from PUK I had access to wellbeing support which in theory is a great idea, and might be very helpful for others but I didn't feel like I got much out of it. To me a lot of the advice / resources felt very basic, generally not helpful, or i didn't understand the purpose. But I must say that the advice around journaling was very valuable so it wasn't a complete miss. I would love to see more cheap or subsidised therapy options for newly diagnosed patients to help them come to terms with and understand their diagnosis better. I found talking these things through with a professional much more helpful than reading articles online.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe