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Psychiatry-UK
2023-07-07
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Written by a NHS patient
Written by a NHS patient 7th July 2023
After a dreadful experience elsewhere, I used right to choose and came here. July 2022 I sent my letter and I was seen and diagnosed in the November. The wait between this and Titration felt brutal - 6 months but communication was good. I think the service does excellent work and I only hope they recruit more staff to support more people because my medication has genuinely improved my life.
12th July 2023
Response from Psychiatry-UK
Thank you for taking the time to leave a review. We understand that you found the wait for titration difficult. We have recently experienced another surge in referrals via the RTC scheme, and we are aware that some of our patients are having to wait longer than we would like. We are doing everything we can to reduce waiting times, by recruiting heavily and continuously reviewing our practice to find new ways to streamline our processes. Nevertheless, it is good to hear that you are now settled on your new medication and that this has made such a difference to your life. Thank you for recommending our service.