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Written by a NHS patient
1st June 2022


I had an excellent experience with this service. They even supported me during the referral stage when I was having problems with my local doctor and local commissioning group. They sent a detailed and supportive letter to medical secretaries at my GP practice to assist with the referral process. When I finally met my clinician I was assessed sensitively and with skill, and then introduced to an extremely skilled very freindly and supportive titration nurse who helped with me adjusting to the medication. This process went on for a few months until everything was just right and she never rushed me. They always listened to me. I think this service is excellent, and I am so grateful for the help I have received.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe