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Written by a NHS patient
8th August 2023


Overall I was pleased with my treatment and care, the staff I was seen by treated with my respect and understood my wishes and needs. I only criticism I have is regarding the website, I did have some difficulties uploading forms and information.

15th August 2023
Response from Psychiatry-UK

Thank you for taking the time to leave a review. It is really helpful for us to hear about patient experiences, good or bad, so we can make sure we address any problems quickly or make changes to our processes if needed. You mentioned that you experienced some issues with our portal, particularly when uploading forms and other information. Our Patient Advocacy Team is continuously working to improve the accessibility of our communication processes, particularly in the area of form completion, and it would be valuable to hear more details about the problems you experienced. If you would be happy to discuss these issues in more detail, please contact our Patient Experience Team at: experience@psychiatry-uk.com. In the meantime, however, thank you again for your feedback and we wish you the best of luck in your onward journey.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe