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Written by a carer
8th July 2019


Theresa recently looked after my elderly mother who is having repeat visits to Queen's hospital as she is struggling to deal with heart and breathing problems. Theresa spent a long time talking to my mother, actually listening to her answers and extracting more details. This is the first time for ages that someone actually seemed to have the time to do so, rather than to just try and 'patch her up' and send her home, only to return again a week later. She really paid attention and treated my mother, who is still in sound mind, with respect and dignity - which others sometimes do not do - and left her with a forward plan that we hope will give more insight in her current problems. I would thoroughly recommend Theresa to anyone.

Recommend
Trust
Listening